Frequent Asked Questions

Customers may return unworn, unwashed, and unused items within 30 days of delivery for a refund, exchange, or store credit.Return ConditionsItems must:Be unworn and unwashedHave all original tags attachedBe free from stains, odours, makeup, pet hair, or damageBe returned in their original packaging where possible

For orders over £50 returns are free of charge. For orders under £50 you, the customer, will have to pay for returns.If there is a fault with the clothing, then the returns charge will be offered has store credit or as a refund (evidence of returns payment is required)

Yes, items can be exchanged for bigger or smaller sizes. Please contact our support team. You, the customer will have to arrange the return of the item, and once we have received it back, we will send out the new size.All exchanged items must Be unworn and unwashedHave all original tags attachedBe free from stains, odours, makeup, pet hair, or damageBe returned in their original packaging where possible

We use Evri for all UK orders. All parcels are fully tracked.

As soon as we dispatch your order, you'll get an email with your tracking link.